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About

Roll & Hill

Roll & Hill collaborates with some of the most exciting independent designers working today to create a collection of beautiful and unique lighting fixtures. Roll & Hill was founded in 2010 by Jason Miller, whose experience as a designer and producer inspired him to create a company that might harness the talents of those independent designers, while offering a small-batch production model that’s more often associated with boutique studios.

Roll & Hill is committed to on-demand production, which allows for each piece to be customized to a client’s needs. At Roll & Hill’s headquarters in Sunset Park, Brooklyn, parts are assembled by hand, one lamp at a time.

Roll & Hill’s pieces draw from a rich materials palette that includes brass, bronze, leather, wood, hand-knotted rope and mouth-blown glass. Roll & Hill’s designers often pair historical elements with contemporary forms to create lights that feel familiar, yet totally new.

Jobs Listing

ASSISTANT BUYER PLANNER

Roll & Hill is seeking an Assistant Buyer Planner to support the Sourcing team in all aspects of the business. Responsibilities will include: Maintaining inventory signal cards for visual management system; Working closely with the Buyer Planners to manage time-sensitive Purchase Order tracking and receipts; Tracking cards and entering Purchase Orders (PO’s) in the date analysis file; distributing this file to the team on a weekly basis; Communicating with vendors, via phone and email, regarding the timing of orders and deliveries; Entering and maintaining item information in NetSuite, including pricing and naming of raw parts; Communicating with cross-functional partners to ensure outstanding issues and questions are addressed; Ad hoc projects, as needed. Qualifications: Bachelor's degree and a minimum of 1 year of experience in Planning or Sourcing; Willingness to develop in-depth knowledge of Roll & Hill products; Ability to both offer and accept clear feedback, to prioritize projects and task around fixed deadlines, and to execute ongoing updates to quickly and seamlessly; Able to manage complex, multi-faceted projects with a strong sense of urgency, and communicate needs and expectations during course of each project; Demonstrated computer proficiency including Microsoft Office Suite; experience with NetSuite is a plus, but not required.

ELECTRONICS ENGINEER

Roll & Hill is seeking an Electronics Engineer to design, specify, test, document and approve all aspects of our light fixtures. The Electronics Engineer will work within our design team to ensure compliance to national and international certifying bodies and standards. Additional responsibilities include: Developing new lighting products, from concept to final production; Developing electrical production spec packages based upon different PCB manufacturers capabilities and constraints; Creating and maintaining a complete electronic set of certification documentation for each project; Controlling overall quality, from development to delivery. Qualifications: Bachelor's degree in Electrical Engineering (or similar) and 10 years of experience in electronic product development. A strong foundational knowledge of the principles of light and thermodynamics is required. Other attributes for this position include: Ability to rapidly design, source, prototype and debug printed circuit boards; A high level of comfort and confidence with hand-assembly techniques of circuit boards; Understanding of electrical installation and the National Electrical Code (NEC), Canadian Electric Code (CEC) and CCEA; Ability to specify and design switch mode power supplies; Knowledge of dimming protocols, lighting standards and physical units; Experience troubleshooting EMC.EMI issues with spectrum analyzer; Familiarity with component distributors, best sourcing practices and the “state of the art”; Experience creating portable, professional drawings and artwork for manufacturing; Strong verbal and written communication skills; ability to clearly communicate concepts with “non-technical” people; Fluency in Altium Designer; familiarity with Solid Works is desirable.

WHOLESALE ACCOUNT MANAGER

Roll & Hill is seeking a Wholesale Account Manager to cultivate business opportunities for both our Core Lighting Collection and Small Goods product lines. Responsibilities include: Representing the brand at market appointments, trade events and in the showroom; Organizing client meetings in person, via Skype and over the phone to discuss brand performance and profitability; Preparing estimates and sales orders for accounts. For Collection Wholesale: Building sales strategies with the Vice President of Sales that ensure continued growth and exceed plans; Managing existing relationships with accounts and guiding future buys based on the account’s historical performance; Overseeing the efforts of one direct report managing Collection accounts; Controlling dilution through effective plan management. For Small Goods Wholesale: Creating a strategy to build the small goods business; Pursuing new accounts, from department stores through small boutiques; Increasing overall sales from LY numbers, through cultivation of existing relationships and establishment of new accounts. Qualifications: Bachelor's degree and a minimum of 5 years of wholesale experience. A background or interest in luxury home décor is highly desirable. Other attributes for this position include: Polished communication skills, including a strong vocabulary and outstanding written communication skills; Ability to travel internationally and domestically up to 30% of the time.

Please e-mail your résumé and cover letter to jobs@rollandhill.com

Please e-mail your résumé and cover letter to jobs@rollandhill.com

Please e-mail your résumé and cover letter to jobs@rollandhill.com

SOURCING

Roll & Hill is seeking a Sourcing professional to help facilitate the seamless supply of parts and materials to our warehouse, with a focus on improving our vendor pool, dual sourcing, and long-term agreements. Responsibilities include: managing relationships with existing vendors and identify new suppliers that meet and adhere to Roll & Hill standards for manufacturing and finishing parts; Initiating dual sourcing strategies with domestic and international vendor partners; Identifying and presenting new suppliers to the Director of Strategic Sourcing for qualification; Establishing long-term agreements and blanket purchase orders with suppliers in order to reduce costs and ensure availability of material; Partnering with Design to identify the best suppliers for new product development; Communicating and strategizing for supply constraints due to material availability and cost of materials; Ensuring the maintenance or improvement of product quality through the establishment of Service Level Agreements; Working with the Director of Strategic Sourcing on setting negotiation strategies for the high value and strategically important vendor relationships; Partnering with the Quality and Receiving teams to approve incoming materials by confirming specifications and conducting a visual inspection; Review inspection results with the Quality Assurance Technician and Receiving Manager to hold suppliers accountable for Service Level Agreements. Qualifications: a college/university degree or equivalent and a minimum of 3-5 years of work experience in manufacturing and Sourcing; knowledge of quality control practices is a plus; Able to manage complex, multi-faceted projects with a strong sense of urgency, and communicate needs and expectations during course of each project; Demonstrated computer proficiency including Microsoft Office Suite; experience with NetSuite is a plus, but not required.

NETSUITE ADMINISTRATOR

Roll & Hill is seeking a NetSuite Administrator to contribute to the enhancement of our ERP system. In this newly created role, the Administrator will work across departments to design and implement solutions to optimize our use of NetSuite. Additional responsibilities include: Creating and maintaining custom searches, reports, scripts, and workflows; Providing on-going data analysis for management; Assessing business processes to recommend, design, and implement solutions; Managing the implementation of improvements and educating end-users; Managing users and permissions; Other IT-related tasks including managing technology assets and licenses, user creation, administering our local network, administering email, and administering Shopify websites. Qualifications: 3-5 years of experience with NetSuite (customization experience preferred); A foundation in manufacturing business processes is ideal; Demonstrated track record of process improvement; Experience with Apple and Windows devices and licenses management; Basic understanding of networks and troubleshooting; Willingness and flexibility to "roll up your sleeves"; Positive attitude, patience and calm demeanor in challenging situations; Ability to effectively communicate and present information to team members, other team leaders and top management, especially “non-technical” people; Ability to both offer and accept clear feedback, to prioritize projects and task around fixed deadlines, and to execute ongoing updates to quickly and seamlessly.

CUSTOMER SERVICE

Roll & Hill is seeking a resourceful and solution-oriented individual to join our Customer Service team based in Industry City, Brooklyn. Responsibilities include: Serving as the primary contact between the customer and the Company, answering inquiries about our products and providing post-sale support; Demonstrating a highly professional demeanor while providing exceptional service to our customers via phone and e-mail; Building and maintaining positive relationships with our customers; Troubleshooting and resolving customer issues and complaints with the utmost care and respect by listening and negotiating a satisfactory resolution; Coordinating service and after-sales claims, as needed; Expediting replacement parts by coordinating with Operations; Communicating pertinent order information to customers (e.g. updates in delivery schedule); Liaising between Sales, Design and Operations teams regarding shipping, technical and design issues; Providing customer feedback to management in order to continuously improve the customer experience; Prioritizing issues and elevating, as appropriate. Qualifications: 2- 4 years of customer service experience, preferably in the design or home furnishings industries; A background in luxury retail or wholesale is highly desirable; Passion for great customer service; Attention to detail and proactive thinking; Ability to resolve customer issues without use of a script; Polished communication skills, including professional and friendly phone etiquette, a strong vocabulary and outstanding written communication skills; Positive attitude, patience and calm demeanor in challenging situations; Ability to effectively communicate and present information to team members, and top management; Willingness to develop in-depth knowledge of Roll & Hill products.

Please e-mail your résumé and cover letter to jobs@rollandhill.com

Please e-mail your résumé and cover letter to jobs@rollandhill.com

Please e-mail your résumé and cover letter to jobs@rollandhill.com

ASSEMBLY

Roll & Hill is seeking an Assembler to build lighting fixtures from our product line. Responsibilities include: Learning to build a variety of fixtures, increasing in their complexity; Ensuring our standards for quality are met for each order in a timely and efficient way; Working as a team to achieve weekly build goals. Qualifications: A high school diploma or equivalent and a minimum of 1 year of experience in studio art, fabrication, assembly or electrical work; A background or interest in design in highly desirable; A team-oriented approach to meeting goals and supporting co-workers.

KITTING

Roll & Hill is seeking candidates with an interest in a hands-on warehouse-based role to organize “kits” comprised of all the individual components used to assemble our fixtures. Responsibilities include: Pulling and organizing the specified type and quantity of parts indicated on picking tickets and other documents, or through verbal requests; Providing customer service to internal clients, including Shipping, Sales and Assembly; Data entry related to sales orders; Maintaining the health of our Kanban system by putting up signal cards when bins are emptied; Ensuring best practices in handling parts to maintain quality standards; Communicating with Receiving when discrepancies in quality control or other areas are noted; Ad hoc projects, as needed. Qualifications: High school diploma or equivalent and a minimum of 1 year of work experience, including internships; A proactive work ethic and ability to work autonomously; An eye for detail; Ability to work on your feet up to 95% of the day; Must be able to lift up to 15 lbs; Ability to move and climb a ladder safely; Specific vision abilities include color vision; Demonstrated computer proficiency.

Please e-mail your résumé and cover letter to jobs@rollandhill.com

Please e-mail your résumé and cover letter to jobs@rollandhill.com

FOR ALL OTHER JOB INQUIRIES

Contact jobs@rollandhill.com. No phone calls please.

Contact

GENERAL INQUIRIES

87 34th Street, Unit 11
Brooklyn, NY 11232 USA
info@rollandhill.com
Tel: +1 718 387 6132

SALES INQUIRIES

3 Mercer Street
New York, NY 10013 USA
sales@rollandhill.com
Tel: +1 718 387 6132

PRESS INQUIRIES

press@rollandhill.com
Tel: +1 718 387 6132

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